KEY COMPETENCIES

  • Has delivered soft skills content onEffective Communication, Assertiveness, Team Building, Sales Techniques, Negotiation Skills, Customer Service etc. for over 1000+ corporates
  • One of the few master trainers in India for NSDC, MEPSC &TSSC projects
  • Conducted a covetous Training for Indian Air Force officers.
  • Designed and delivered training for multiple projects, Performance Enhancement, Leadership Training.
  • Uses simple NLP tools to enhance outcome-orientedtraining and impacting efficacy of training
  • Invited to render guest lectures on productivity enhancement and performance orientation.
  • Accredited for effective auditing for on-the-job performance
  • Nominated as Subject Matter Expert and trained delegate by various IT and ITes enabled companies.
  • Initiated Project Voice for Airtel customer service agents
  • An effective team manager with exceptional communication expert, with amazing Interpersonal skills and with ample exposure in managing taskforces with result orientation.
  • Excellent facilitation and Presentation skills.
  • Adept in identifying training needs and developing customized training solutions.
  • Excels at public speaking, behavioral training NLP and life skills trainingwith capability to effectively enthralling even a mature audience.
  • Demonstrates exceptional professional Sauv√© in dealing with New-Hire Induction programs and catering to the specialized refresher programs to increase productivity of different business verticals.
  • Proven competencies in collective bargaining, grievance redressal and customer handling excellence to increase productivity, business output and mitigate risks factors and smooth BU operations.
  • Expertise in Cultural Training (Western, Middle Eastern, Far East,China and Hong Kong)
  • Successfully completed Trainings with commendable feedbacks
  • Resource person and speaker on Organizational Culture and TQM
  • Expert in Content-development and Customization of In-house trainings
  • Expertise in Goal Setting, Time management, Stress management and other softskills.
  • Excellence in Life skills training.
  • Written anEnglish Text book for Loyola College project.
  • Resourceful master trainer for TTTs of any sort.